Client Service
Creating new Standards in Client Service
Within its strategy aimed at going the extra mile to serve its clients, TopPackOne has created a
professional team of well-trained, client-oriented salesmen dedicated to an efficient fulfillment of clients' needs, while keeping pace with the fast moving art design and printing of carton packaging solutions.
needs, while keeping pace with the fast moving art design and printing of carton packaging solutions.
Furthermore, TopPackOne has assigned a separate department for securing efficient and fast wrapping,
stacking, and on-time dispatching of finished orders. As 'on-request' option, this department has the ability to wrap groups of finished products with stretch nylon and put them on pallets, securing product arrival to
to wrap groups of finished products with stretch nylon and put them on pallets, securing product arrival to
clients in perfect condition.
In order to improve its level of clients' care and achieve more effective precautional measures that
minimize final product errors and returns, TopPackOne is currently working on developing and applying
comprehensive quality control system that regulates the processing and outcome of every activity in
factory and sales offices, starting from contracting for raw materials, and ending with after-sales services.